Daily Archive for August 4th, 2008

Problems with your TV book?

We’ve been fielding a number of calls and emails today about issues with the Lexington edition of the TV book in Sunday’s Herald-Leader. In a nutshell, the TV listings for Lexington ran without Insight cable channel numbers, and only had the station name. Second, the Lexington book included listings for other cities that can’t be received here.

First, let me say thanks to all the loyal readers of the Herald-Leader who’ve taken the time to call and express their concerns.

Second, let me address what seems to be the biggest concern of most callers, who fear that the version of the TV listings they received Sunday reflected a permanent format change to how we do the listings. It did not. The book that went out on Sunday was in error, as we explained in a correction on the front of the city/region section in today’s paper. Because of a production issue, the incorrect grids were placed in the Lexington TV book. The TV listings should return to their correct format, with the TV channel numbers, in the new version of the book on Sunday.

I apologize for the confusion or any inconvenience this error caused.

In the meantime, one astute caller I spoke with this morning suggested clipping out the numbers from last week’s TV book (if you still have it) and using them as a “key” for this week’s.

Thanks again to those of you who contacted us about your concerns. If you have other questions about this, please feel free to contact me at pbaniak@herald-leader.com.

Peter Baniak

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